Environment & Sustainability

ESG Software: What Makes a (Great) ESG Platform?

Here are six essential features that make an ESG platform truly exceptional.

6 minutes02/24/2025

From data collection to strategy development, you expect a lot from your ESG software. Prioritizing sustainability and transparency in your business inevitably means handling a lot of data. 

Capturing this data from different departments, facilities, or even multiple suppliers — each with its own way of managing data — can be complex. ESG software provides a solution, but as the sustainability landscape evolves, you need more than just number crunching. 

Your ESG platform should streamline your entire ESG program, supporting strategy development, data alignment, reporting, and stakeholder engagement. In this article, we’ll explore the capabilities and technologies that enable a great ESG platform to do just that. 

What is an ESG Platform?

At its core, an ESG platform is a software tool that collects data for your organization’s ESG program, calculates impacts, generates reports, unlocks data for analysis, and provides actionable insights. 

Typically, it includes features that categorize data into specific needs and requirements, offering customization based on your unique business demands. Whether you're preparing emissions calculations or quantifying diversity, equity, and inclusion, your ESG platform should evolve with your needs as your program matures. 

Components of a Great ESG Platform

Not all ESG platforms are created equal. A truly robust ESG platform should include several key features. Here are six essential components of an effective ESG software solution: 

1. An ESG Platform Should Be Cloud-Based

With the rise of remote and hybrid work models, cloud-based software has become crucial. The same goes for ESG platforms. 

Cloud hosting simplifies collaboration, reporting, and sharing by enabling access from anywhere. Choosing a software-as-a-service (SaaS) solution can save time and reduce costs by eliminating expensive on-premises servers. Plus, cloud-based platforms simplify security and backup processes, with options for data residency to meet regulatory requirements. 

2. An ESG Platform Should Be Comprehensive

ESG reporting goes beyond environmental responsibility — it encompasses leadership, governance, social issues, and diversity. Your ESG software should support even the most sophisticated ESG programs or scale as your needs evolve. 

A comprehensive platform should enable you to: 

  • Visualize data in real-time 
  • Conduct materiality assessments and sentiment analysis 
  • Turn complex data into actionable insights 
  • Integrate with your existing workflows and systems 

Look for additional features like interactive strategy maps, integrated scorecards, and microsites for stakeholder communication. 

3. An ESG Platform Should Be Automated 

Collecting ESG data is often a complex, time-consuming task. It’s typically gathered from multiple sources within your organization, which can lead to redundancies, gaps, or duplications. 

A great ESG platform automates and streamlines data collection via application programming interfaces (APIs), so you can populate reports directly at the data source. It should also automate tasks like: 

  • Updating reporting framework standards (e.g., GRI, CDP, SASB) 
  • Creating customizable scorecards and KPI dashboards 
  • Conducting quality checks and filling data gaps 
  • Managing workflows and creating reports for benchmarking and auditing 

4. An ESG Platform Should Be Auditable 

Audits — whether internal or external — are essential for ensuring accountability. Your ESG platform should support audits by providing data exports, history reports, and data trails. 

Good ESG software should allow you to easily create audit reports that are flexible, accurate, and aligned with regulatory standards. This ensures transparency, enhances accountability, and builds stakeholder trust. 

5. An ESG Platform Should Be Scalable

Your organization’s ESG program will evolve over time. A fixed platform can quickly become outdated and may produce incomplete or inaccurate reports. 

A scalable ESG platform can grow alongside your organization, adapting to new reporting needs and expanding as your program matures. For example, you may start with climate accounting, but later add reporting on philanthropy, water stewardship, or DEI. Your platform should be able to handle these changes and reflect the latest industry standards as they evolve. 

6. An ESG Platform Should Be Secure

Finally, your ESG platform must be secure. ESG data is an important business asset, and it requires confidentiality and protection, just like any other sensitive information. 

A secure platform should adhere to industry best practices for security, including encryption for both data in transit and at rest. It should also be able to withstand cyber threats, natural disasters, and other potential disruptions. 

Look for features like threat monitoring and secure data backup capabilities to ensure your ESG data remains safe. 

Preparing for the Future

When it comes to ESG, a future-oriented mindset is essential, and the same applies to choosing an ESG platform. Your platform should not only meet your current needs but also support the future growth of your ESG program. 

As standards evolve, your platform should be easily updatable, allowing you to adapt without starting from scratch. 

To learn more about the AMCS ESG Solution (formerly Quentic) and how it can support your ESG reporting and strategy development, speak with an expert today!

---

Quentic is now part of the AMCS Group. Learn more here

X