Identify the problem
- Analyze root causes with systematic methodology and comprehensive documentation
- Name and define the underlying problem clearly
- Choose the relevant team members from a predefined list and involve them in the analysis
- Identify a discernible trigger of the undesired problem
- Break your assessment down into individual categories of causes
- Differentiate between human, technical, system, and process errors
Find the cause
Uncover deeper issues
- Examine your findings carefully and look for causes behind the causes
- Run analyses in accordance with the 5 whys method
- Identify the ultimate root cause of the underlying problem
- Tackle the issue directly with corrective measures and avoid repeated mistakes with preventive ones
- Choose the relevant actions and set deadlines
- Assign tasks to the responsible person directly
- Check the effectiveness of your actions and feedback by email
- Log your results and export as a report
Fix the problem
Put your corrective measures to the test
You've finished the root-cause analysis and put the necessary actions in place—but this isn't the end. What's equally important is checking the effectiveness of these measures regularly to see if the problem has been solved. These regular checks can be conducted from the central Quentic admin management.
Quentic software
Combine the modules however you want!
Product
Modules & topics
- Health & Safety A system for occupational health and safety
- Hazardous Chemicals Full control of hazardous chemicals and dangerous goods
- Incidents & Observations More insights for an excellent EHSQ culture
- Online Instructions Instruct employees and external staff flexibly
- Environmental Management Track resources and costs in real time
“If you know one module, you know all of them. Quentic is intuitively designed and that makes it easy to use. Once you know the structure of one module, you can easily navigate all others.”
Dr. Werner Wahlers, Quality Management & Technology, INEOS Phenol GmbH